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DELIVERIES/OUR SHOP - FRIDAY 5 JUNE 2020

UPDATED FRIDAY 5 JUNE 2020

OUR SHOP
Our shop in Marseille is now open to visitors during our regular opening hours. Please note that only one person at a time will be permitted in the shop due to our limited space and to ensure that social distancing is respected. We have hand sanitiser available for our customers to use during their visit; we respectfully ask you to also wear a face covering.

ONLINE AND DELIVERIES
You can continue as usual to order online from www.kitminiatures.com and contact us for information or to place an order by email info kitminiatures.com or by telephone (+33) 04 91 33 72 76.

However, if you place an order with us, we shall contact you directly to give you an update on the current situation with deliveries. Our Colissimo delivery service offered by the French Postal Service still has restrictions in place and they have not yet restored their additional insurance option for all deliveries (domestic and international). We do not yet have a date when it will be available again.

We shall therefore contact you so we can decide together whether or not to ship the order, and to propose alternatives if they are available. For certain shipments within Europe we have started to use a shipping service offered by Mondial Relay. We shall propose this service if it is suitable for sending you your order.

Rest assured that we shall continue to keep any unshipped orders and they will be sent to you as soon as shipments can resume.

Thank you for your patience and understanding, and please don’t hesitate to contact us for any further information.

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